FAQ - technical questions training platform

1. What are the minimum system requirements for training account? +
You need one:
- Browser (Firefox, Internet Explorer, Safari, Chrome)
- Adobe Flash Player at least version 10.2 or higher.
- Internet connection, preferably cable, DSL or other wide band connection
- optimal is to recommend screen size of 1024 x 768 is recommended.
- To display the training units on your mobile phone in the app only
- the current version of the operating system from Apple or Android
2. How can I upload my training file to my training? +

The easiest way is to upload your training file automatic synchronization of the manufacturers. Most common are Garmin and Polar. See question 5 and 6.

Standard Version

The best way to upload the training session is from the quick view of the training session.

The first step is to upload the training session to your computer using the software of the watch/device.

Then you click on the training session, the quick view of the training opens, here you can click on the button.

Upload device file (in the example picture a file is already uploaded here), then the view changes to (File uploaded).

After pressing the button "Upload device file" a window opens and the file can be uploaded from the corresponding folder in the PC. This is different depending on the manufacturer and computer settings.

This is possible at the earliest on the training day, before an upload of the training unit is not possible. The column "Completed" is missing!
3. How do I know if my training device is compatible with the training platform? +
The following devices are currently compatible with the training platform

Garmin
- use the Garmin Connect Express
SRM
- Power control 5/6/7/8
Suunto
- Any device that will upload to Moves Count should transfer to TrainingPeaks, as explained here: http://help.trainingpeaks.com/hc/en-us/articles/204069974
CycleOps/PowerTap
- The easiest way to upload from your Cyclops or Powertap device is with their PowerAgent software
Timex
- The Run Trainer 2.0 is a mass storage device - when it is plugged into your computer it will mount as a drive and you can access your workout files directly from the device to upload them to TrainingPeaks.
Tacx
Polar
RacerMate
MotoACTV

Cateye
O_Synce
Lemond Fitness
Elite
Velodyne
Pioneer
FutureApp
SchwinnFitness
Ciclo
Und: NetAthlong, Finis, Freemotion, Magellan, TomTom

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Märch 2017
4. How do I load Garmin files onto TrainingPeaks? +
Windows:

Upload to TrainingPeaks.com:

Plug in your usb ANT Agent and open TrainingPeaks Device Agent

Select Garmin Device dropdown menu and download/open files

Ensure the "Save To" location is the TrainingPeaks icon

Click "Save"

Download to WKO+ v3.0:

Plug in your device and open Device Agent

Select Garmin Device dropdown menu and download/open files.

Ensure the "Save To" location is the WKO+ icon

Click "Save"

Export from Garmin Training Center:

Export from Garmin Training Center

Open Device Agent

Drag-and-Drop the desired file(s) into Device Agent

Ensure the "Save To" location is the WKO+ icon or TrainingPeaks.com icon

Click "Save"

Mac OS X (10.6 and later):

Upload to TrainingPeaks.com:

Plug in your device and open Device Agent

Select Garmin Forerunner 910 in the Device dropdown menu and download/open files

Ensure the "Save To" location is the TrainingPeaks icon

Click "Save"

Tips and Troubleshooting:

Use one-second recording; turn off Smart Recording IF possible with your device

Turn off auto-pause. TrainingPeaks products are not compatible with this feature

Keep your device up do date using the

How you set up your device effects how your data is collected, and often how it is reported. For more information on this device's set up, see the owner's manual.

The original article you can find here https://help.trainingpeaks.com/hc/en-us/articles/204070114-What-Devices-are-Compatible-with-TrainingPeaks-
5. How can I use the Auto Sync feature with Garmin Connect? +

The synchronization must be activated once and then runs automatically. The uploaded training will be entered into the training preset and compared.

Here you can find our detailed Instructions.
6. How can I use the Auto Sync feature with Polar Flow? +

The synchronization must be activated once and then runs automatically. The uploaded training will be entered into the training preset and compared.
Here you can find our detailed Instruction.
7. Is there an app for my iPhone or Android? +

Yes, there is an app, it's free.

Apple Version download from Apple Store

Android Version download from Google Play Store
8. Can I share my training with others on Facebook, Twitter & CO? +

Yes, as soon as you have uploaded a training, you will see the corresponding icons (Facebook, Twitter, e-mail or link) in the bottom left corner of the training window. By clicking here you can make a selection.
9. Where can I find the GPS-Map and the heart rate chart? +

Once the training session file has been uploaded, you can go to "Map & Diagram" in the training session view, click on the 'Map & Graph' button above to view the 'Training Details'.

In the view of the diagram you can then select or hide various by clicking on them.

Alternatively, you can display the training zones in the background.
10. How do I get more information from my (Garmin) swimming unit? +

Here the Garmin Connect platform has really an advantage. The reason for this is that the platform displays the effectiveness values and split times of each 25m or 50m section, regardless of whether it was stopped as split times.

Regardless of this, the unit should be transferred to the training platform by exporting the TCX file so the trainer can see it.

You can get to the details of the swimming units by ...

1. in the Garmin Connect Dashboard open the unit (double click) and go to Show intervals on lanes.

2. The corresponding interval (e.g. 200 m test) must be clicked and then opens.

3. Here you can see the detailed information about time and effectiveness per lane.
Unfortunately, this function does not yet exist in the training account, therefore the intermediate times and effectiveness values of a test or an important unit should be entered manually into the training unit on the training account.

11. What additional features and functionalities does the Premium Account have? +

Most athletes have a free and (for most) sufficient Basic Account. This account can also be used after the training with us.

Comparison of basic and premium features	Basis	Premium
Entering the training via the Internet Browser, Android or IOS	X	X
more than 90 watches and devices are compatible with the platform	X	X
View of the training total (day, week, month and individual period of time)	X	X
Entering various training devices, including shoes and bicycles)	X	X
Display of the best performances (training or races) in the app		X
Entering and planning future training units		X
Synchronization with calendars (Outlook, Google, Thunderbird, iCal)		X
In-depth analysis of training units		X
Analysis with the help of approx, 30 tables and diagrams		X
Post processing data from the workout		X
Price	free	$ 9,92